Features

What Marvyn includes to make 24/7 customer service possible.

Install Shopify app

Natural conversations that understand context

Understands what customers mean, not just what they say. Marvyn picks up on context, remembers previous messages, and provides relevant answers that feel natural.

AI chatbot providing natural, human-like customer service conversations

Auto-imports your store data

Automatically pulls products, policies and pages. Optionally, add custom files and policies to train on specific information.

Automatic Shopify product import and data synchronization for AI chatbot

Customise to match your brand

Adjust colours, logo, chat style and messaging. Make Marvyn look native to your brand with no coding required.

Customize AI chatbot branding with colors, logo, and chat widget styling

Scales with your traffic, globally

Detects and responds in 80+ languages automatically. Handles simultaneous conversations at any volume.

Scales with your traffic

Smart recommendations that drive revenue

Suggests relevant products based on customer questions and browsing behaviour. Tracks conversation performance to show what's working and where to improve.

AI-powered smart product recommendations for Shopify customers

Adjust tone and add context

Customise Marvyn's personality and style. Add instructions, FAQs, and business context for accurate responses.

Adjust tone and add context

Intelligent upsells and cross-sells

Recommends products in conversations. Shopify stores pull suggestions from your catalog automatically.

Intelligent product upsells and cross-sells in AI chatbot conversations

Track messages and performance

Monitor chat volume, response times and common questions. Export conversations and analyse customer patterns.

Analytics dashboard tracking AI chatbot performance and customer interactions

Works on Shopify stores and any website

Built for Shopify with one-click installation and automatic sync. Also available as an embed widget for any website.

Works on Shopify and any website

Flexible training options

Upload PDFs, Word docs, or text files. Add Q&A pairs for specific policies or paste content directly into dashboard.

Flexible training options

Simple setup in minutes

Shopify installs in one click. Other platforms embed with a single snippet. No technical skills or developer needed.

Simple setup in minutes

Available and instantly responsive

Operates 24/7 without breaks or downtime. Responds to every customer question, even during peak traffic.

Available and instantly responsive

Try Marvyn now.

Install Shopify app